Data Deletion Instructions

Disconnect Facebook / Instagram or Google

Removing a connection deletes the access tokens the Platform stored for it:

• In the Platform— a workspace administrator can disconnect Meta from the Social planner’s connections panel, or unlink a Google Analytics property from a client’s Analytics tab.
• From Facebook — go to Settings & Privacy → Settings → Business integrations, find “Agency,” and remove it. This invalidates every token the Platform holds for your account.
• From Google — go to myaccount.google.com/permissions, find “Agency,” and remove its access.

Request full data deletion

To have your data deleted from the Platform — including account information, stored tokens, page and property identifiers, and any content associated with your accounts — email jwallace@redeemeddigital.com with the subject line “Data deletion request” and the email address or business name associated with the data. We will confirm completion within 30 days.

Questions

See our Privacy Policy for details on what the Platform stores and why.